Deaf Shark CoffeeThe terms that apply when you use our website and online services.
These Terms of Service govern your use of the Deaf Shark Coffee website. By using the website, creating an account, or following its links to place an order, you agree to these terms and our Privacy Policy. If you do not agree, please do not use the website. You must be legally able to enter into this agreement or use the website with the involvement of a parent or legal guardian.
We try to keep menu descriptions, prices, hours, photographs, availability, and other information accurate. Information may change without notice, and photographs are illustrative. The shop's current offerings and the information displayed by the online ordering service control if there is a difference. We may update, suspend, or discontinue part of the website when reasonably necessary.
Online ordering and checkout are provided through a third-party ordering service. Selecting an ordering link may take you to that service's website, where its own terms and privacy policy apply. Your order is not accepted merely because you begin checkout. Acceptance occurs when the ordering service or shop provides a valid confirmation and does not later reject the order because an item is unavailable, a payment cannot be authorized, the shop is closed, or the order cannot reasonably be fulfilled.
Review your items, modifiers, contact information, pickup selection, and total before submitting an order. Contact the shop promptly if a confirmation is missing or appears incorrect. Do not submit the same order repeatedly unless you have confirmed that the earlier attempt failed.
Prices and availability are subject to change. Applicable taxes, fees, discounts, and the final total will be shown during checkout. Online payments are handled by the third-party ordering and payment service; this website does not receive your full payment card number. You authorize the amount shown at checkout when you submit a paid order. Your card issuer or payment provider may apply separate terms or fees.
Pickup times are estimates, not guarantees. Preparation may take longer because of order volume, item availability, equipment issues, or other circumstances. Arrive at the location shown in your confirmation and be prepared to provide the customer name, order confirmation, or other reasonable proof of purchase. Food quality and safety may decline if an order is collected late.
Orders may enter preparation soon after acceptance. If you need to change or cancel an order, call the shop immediately at (908) 481-8884. We cannot promise that a change or cancellation will be possible after preparation begins. We are happy to make things right if something is not correct. Website orders are paid at the counter when you pick them up, so most problems are settled on the spot. If something is wrong with a quality issue, an incorrect item, or an error on our end, let us know the same day you pick up the order. If you have already paid and we owe you money back, it is returned to the card or cash you used at the register. Card refunds typically take 5 to 10 business days to appear, depending on your bank or card issuer. Nothing in these terms limits rights that cannot be waived under applicable consumer law.
We make every effort to keep the online menu accurate, but an item may occasionally sell out before it is marked unavailable. If that happens, we will try to contact you before preparing the rest of the order and offer a substitute. If a substitute costs more than the original item, we will not charge the difference without checking with you first.
If you do not want a substitute, we will simply not charge you for the unavailable item and prepare the rest of the order as usual. If we cannot reach you before the pickup time, the unavailable item is removed from your order and the remainder is ready for pickup. You only pay for what you receive.
Our kitchen and bar handle dairy, tree nuts, peanuts, gluten/wheat, soy, egg, and sesame. We are glad to accommodate reasonable requests, such as using an alternative milk or leaving off a topping. Because our equipment and preparation areas are shared, however, we cannot guarantee that any item is completely free of these allergens or prevent all cross-contact.
If you have a food allergy, tell a team member before ordering so we can discuss your options. Do not rely only on a website note or special-instructions field for a severe allergy. Menu descriptions are summaries and are not complete ingredient, nutrition, or allergen lists.
Free Wi-Fi is available to customers during business hours. The network is open and unsecured. Avoid entering sensitive personal or financial information while connected, and use a VPN if you need to access sensitive information. Deaf Shark Coffee is not responsible for the security of devices or data on the guest network.
If account features are offered, provide accurate information and keep your login credentials confidential. You are responsible for activity under your account unless applicable law provides otherwise. Notify us promptly if you suspect unauthorized access. We may restrict or close accounts involved in fraud, abuse, security threats, or material violations of these terms.
Customers may access only their own account and order information. Attempting to access another customer's account, order, or personal information is prohibited.
If we offer loyalty benefits, rewards, coupons, or promotions, any additional rules presented with the offer also apply. Unless the offer states otherwise, benefits are personal, promotional, non-transferable, have no cash value, cannot be combined, and may be limited by item, time, or availability. We may correct points or benefits issued because of error, fraud, returned purchases, or abuse. We will provide notice of material program changes when reasonably practicable. Rights that cannot be limited by law remain unaffected.
You may not:
The website and its original text, design, photographs, graphics, logos, and other content are owned by Deaf Shark Coffee or used with permission and are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial purposes. These terms do not transfer ownership of our content or third-party trademarks to you.
The website may link to ordering, payment, maps, social media, authentication, or other third-party services. We do not control those services and are not responsible for their independent content, availability, security practices, or policies. Your use of them is governed by your agreement with the applicable provider.
To the extent permitted by law, the website is provided on an "as available" basis. We do not promise that it will always be uninterrupted, error-free, or free from harmful components. To the extent permitted by law, Deaf Shark Coffee is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or a third-party service. These limitations do not apply where prohibited by law and do not limit liability that legally cannot be limited.
These terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where applicable law requires otherwise. Before beginning a formal dispute, we encourage you to contact us so we can try to resolve the issue directly. Nothing here prevents either party from using a court or process available under applicable law.
We may update these terms as the website, services, or legal requirements change. Updated terms will be posted here with a revised effective date. Your continued use of the website after an update means the revised terms apply to later use, to the extent permitted by law.
Questions about these terms can be submitted through our contact page, by calling (908) 481-8884, emailing help@deafsharkcoffee.com, or by writing to Deaf Shark Coffee, 900 Green Lane, Union, NJ 07083.
Effective: September 1, 2026
